告訴我們狀況Tell us the situation
用 LINE @205tyguj 或 hello@caredbyalma.com 說明父母的狀況,其餘交給我們。Message LINE @205tyguj or hello@caredbyalma.com with your parent's situation; we take it from there.
派出領有國家執照的護理師,讓您即使人在美國,也能把關、付款與監督。Nationally licensed nurses, so even from the US you can vet, pay, and monitor.
通常一小時內回覆。告訴我們長輩的狀況和需要的時段就好。We usually reply within the hour. Just tell us the condition and the hours you need.
父母在台灣年紀漸長、需要照顧,而您隔著十幾個小時的時差,無法天天回去。Your parents in Taiwan are growing older and need care, while you're 12 to 16 hours away and can't fly back often.
您擔心找來的人不可靠,又無法親自面試確認資格。You worry the person you find won't be reliable, and you can't interview them in person to confirm.
阿爾瑪就是為這樣的家庭而生。我們只派出領有國家執照的護理師。Alma exists for exactly these families. We send only nationally licensed nurses.
用 LINE @205tyguj 或 hello@caredbyalma.com 說明父母的狀況,其餘交給我們。Message LINE @205tyguj or hello@caredbyalma.com with your parent's situation; we take it from there.
評估、配對與排班由我們處理,並在開始前說明護理師背景。We handle assessment, matching, and scheduling, and share the nurse's background before starting.
以跨境轉帳付款,每日回報安排在台灣白天,您醒來就能看到。Pay by international transfer; daily updates land during Taiwan daytime, waiting when you wake.
台灣比美國快 12 到 16 小時,每日回報安排在台灣白天,您在美國醒來時,當天的照護重點、飲食、用藥與精神狀況已在手機裡。有任何異常,我們會立即聯絡,不會等到下一個時段。Taiwan is 12 to 16 hours ahead, so daily updates land during Taiwan daytime. When you wake, the day's care, meals, medication, and how your parent seemed are already on your phone. Anything unusual, we reach you right away.
爸爸今年 78 歲,因為淋巴癌化療引起嚴重的雙側肺炎住院,需要用到高流量氧氣。我們家屬真的非常焦慮,完全不敢闔眼。幸好我們找到了阿爾瑪的護理師們,給了我們全家無比的安定感!張小姐整晚都非常機警地盯著生理監視器,讓爸爸的血氧能穩定維持在安全值。謝謝輪班的護理師們把爸爸當成自己的家人一樣照顧。
My father is 78. Chemotherapy for lymphoma gave him severe pneumonia in both lungs, and he was in hospital on high-flow oxygen. We were too anxious to close our eyes. Alma’s nurses gave our whole family a real sense of calm. Ms Chang watched the monitor all night and kept his oxygen at a safe level. Thank you to the nurses on every shift for caring for Dad like their own family.
Translated from Chinese
非常專業的居家護理照護
Very professional home nursing care.
Translated from Chinese
這次媽媽因為脊椎壓迫滑脫開刀,加上她本身有第一型糖尿病,術後的照顧實在讓我們家屬非常擔憂。負責夜班的陳護理師真的非常專業又暖心!媽媽晚上幾次血糖掉得很快(甚至一度掉到 79),護理師第一時間就給予葡萄糖片、蘋果汁和蘇打餅乾補充,預防了最危險的夜間低血糖狀況。
Mum had spinal surgery, and she also has type 1 diabetes, so we worried about her recovery. Nurse Chen on the night shift was skilled and kind. A few times Mum’s blood sugar dropped fast at night, once to 79. The nurse gave her glucose tablets, apple juice and crackers straight away and kept her out of a dangerous night-time low.
Translated from Chinese
她們是專業的護士團隊照護,不只是一般人力仲介媒合,團隊從上到下都是臨床護理師出身,有醫療方面的疑問可以給予合適的意見,也會主動關心護理師的照顧狀況是否符合家屬的照顧期待!
They are a team of professional nurses, more than a staffing agency. Everyone from the top down trained as a clinical nurse. They answer medical questions well, and they check with the family that the nurse’s care is what we hoped for.
Translated from Chinese
固定收費、無仲介費。匯率為約略換算,實際以新台幣計價。Flat rates, no agency markup. Local currency figures are approximate, and billing is in NT$.
| 日班照護Day shift早上 8 點到晚上 8 點8am to 8pm | NT$6,000≈ $185 |
|---|---|
| 夜班照護Night shift晚上 8 點到隔天早上 8 點8pm to 8am | NT$6,600≈ $205 |
| 24 小時照護24-hour care全日陪伴Around the clock | NT$12,600≈ $390 |
過年三節、國外照護和隔離病房會加價,我們會在你同意之前告訴你。Public holidays, care abroad and isolation wards cost more. We tell you the price before you agree. 價格細節Pricing details
不會。您只需要用 WhatsApp 或 Email 告訴我們父母的狀況,其餘的評估、護理師安排、付款與後續回報我們都會處理。整個流程都能遠距完成,不需要您請假飛回台灣。No. You just message us on LINE or email with your parent's situation; we handle the assessment, nurse assignment, payment, and ongoing updates. The whole process is remote, no need to take leave and fly back to Taiwan.
會。除了安排在台灣白天的每日回報,任何異常或緊急狀況我們都會立即聯絡您,不受時段限制。護理師在現場能第一時間處理,並同步通知您與必要的醫療單位。Yes. Beyond the daily update during Taiwan daytime, we contact you immediately for anything unusual or urgent, regardless of the hour. The nurse on site handles it right away and notifies you and any necessary medical services in parallel.
這正是我們常見的情況。護理師能用國語直接與您的父母溝通照顧,而向您回報時可以改用英文。兩端都能用各自習慣的語言,不會有人被卡在中間。This is a situation we handle often. The nurse communicates directly with your parents in Mandarin for day-to-day care, and reports to you in English. Both ends use the language they're comfortable with, no one is stuck in the middle.
可以。費用以新台幣計價,您可以從美國以跨境轉帳直接付款,我們會提供書面報價與收據。收費固定透明、沒有仲介費,您不需要委託在台灣的親戚代為處理金錢。Yes. Fees are billed in NT$, and you can pay directly from the US by international transfer; we provide a written quote and receipts. Pricing is fixed and transparent with no agency fees, so you don't need relatives in Taiwan to handle money on your behalf.
我們會在 24 小時內回覆,說明可行的安排與實際費用。We'll reply within 24 hours with a real plan and real costs.
也可以用Or use 用 Email 聯絡Email us