父母移居台灣、親人在台灣長住,或計劃來台就醫——隔著一個航班的距離,最難的是找到真正可以信任的照顧者。阿爾瑪 Alma 的特別護士全部領有台灣護理師執照,從香港用 LINE 或 Email 就能完成評估、安排與付款,照護開始後我們會持續向您回報家人的狀況。Parents who moved to Taiwan, relatives living there, or a medical trip you're planning — from a flight away, the hardest part is finding a caregiver you can trust. Alma's special nurses are all licensed in Taiwan. Arrange everything from Hong Kong over LINE or email, and once care starts, we keep you updated on how your family member is doing.
第一是信任:台灣的看護平台多為自由接案的照顧員,資格參差,家屬又無法親自面試。阿爾瑪只派出領有國家執照的護理師(特別護士),執照編號可供查核。First, trust. Taiwan's caregiver platforms are mostly freelance attendants with mixed qualifications, and you can't interview anyone in person. Alma only sends nationally licensed nurses — license numbers verifiable.
第二是溝通:我們以中文與英文服務,安排與回報都可以用您習慣的語言進行;家人的狀況更新會直接傳到您的手機。Second, communication. We work in Chinese and English — arrangements and updates in whichever language you prefer, sent straight to your phone.
第三是距離:從出院銜接、陪診到居家照護,我們在台北、新北、台中、高雄都有護理師可以排班,您不需要為了安排照顧專程飛一趟。Third, distance. From hospital discharge handover to escort visits and home care, we have nurses across Taipei, New Taipei, Taichung, and Kaohsiung — you don't need to fly over just to set things up.
不論是長期照護還是短期的術後恢復,每一位個案都由同一個團隊負責,避免照顧者頻繁更換。Whether it's long-term care or short-term post-surgery recovery, each case is handled by a consistent team — no revolving door of caregivers.
固定收費、無仲介費。匯率為約略換算,實際以新台幣計價。Flat rates, no agency markup. Local-currency figures are approximate — billing is in NT$.
可以。整個流程——需求評估、護理師安排、付款與後續回報——都可以從香港透過 LINE 或 Email 完成,不需要您本人在台灣。多數個案可在數天內開始服務,出院銜接可配合出院當天到府。Yes. The entire process — assessment, nurse assignment, payment, and ongoing updates — can be done from Hong Kong over LINE or email. Most cases start within days, and discharge handovers can begin on the day your family member leaves hospital.
台灣的「特別護士」相當於香港的註冊護士(RN)級數的私家看護:領有國家護理師執照、具備醫院臨床經驗,可執行傷口換藥、鼻胃管、給藥等醫療性照護。阿爾瑪的 24 小時照護為 NT$12,600(約 HK$3,150),約為香港同級 RN 私家看護收費的一半以下。A Taiwan "special nurse" is the equivalent of an RN-level private nurse in Hong Kong: nationally licensed, hospital-experienced, able to handle wound care, NG tubes, and medication. Alma's 24-hour care is NT$12,600 (≈HK$3,150) — typically less than half the cost of equivalent RN-level private nursing in Hong Kong.
會。照護開始後,我們會與您約定回報的頻率與方式(LINE 或 Email),內容包括當天的照護重點、飲食與用藥情況;有任何異常我們會即時聯絡您。Yes. Once care begins, we agree on an update cadence and channel (LINE or email) covering the day's care, meals, and medication. Anything unusual, we contact you immediately.
費用以新台幣計價,可使用跨境轉帳付款。我們會在開始前提供書面報價,收費固定透明:日班 NT$6,000、夜班 NT$6,600、24 小時 NT$12,600,無仲介費。Fees are billed in NT$ and payable by international transfer. You'll get a written quote before anything starts. Rates are fixed and transparent — NT$6,000 day, NT$6,600 night, NT$12,600 for 24 hours, with no agency fees.
由護理師陪同家人前往醫院或診所:掛號、候診、與醫師溝通病情、記錄醫囑、領藥,回程後將就診重點整理給您。亦提供洗腎定期接送陪同。A nurse accompanies your family member to the hospital or clinic — registration, waiting, communicating with the doctor, recording instructions, collecting medication — then sends you a summary of the visit. Regular dialysis accompaniment is also available.