移民加拿大多年,父母卻一天天年長,這是許多家庭最揪心的事。您無法每週飛回台灣,但又希望父母得到專業、可信賴的照顧。阿爾瑪由台灣合格護理師到府服務,並讓遠在加拿大的您,清楚知道父母每天的狀況。Settling in Canada while your parents grow older in Taiwan is one of the hardest parts of living abroad. You can't fly back every week, but you still want your parents looked after by someone professional and trustworthy. Alma sends licensed Taiwan nurses to their home and keeps you, in Canada, fully in the loop on how they're doing.
把父母交給陌生人,最難的是「看不到」。我們從一開始就讓您看得到:每位護理師都是台灣國家考試合格的特別護士,執照可查驗;服務前我們會與您討論父母的狀況與需求,提供書面報價,讓您清楚知道誰會去、做哪些事。The hardest part of handing care to someone else is not being able to see it. We make it visible from the start: every nurse is a nationally licensed special nurse whose credentials you can verify. Before any visit, we discuss your parent's condition and needs with you and send a written quote, so you know exactly who is coming and what they'll do.
加拿大與台灣相差 12 到 15 小時,您的白天往往是台灣的深夜。這也是為什麼「現場有護理師」這麼重要:父母有任何狀況,當地的護理師會立刻處理,再第一時間通知您,而不是讓您在睡夢中被電話驚醒、卻什麼也做不了。固定收費、不綁長約,您可以依父母的實際需要彈性安排。Canada and Taiwan are 12 to 15 hours apart, so your daytime is often the middle of the night in Taiwan. That's exactly why having a nurse on the ground matters: if something happens with your parent, the nurse acts immediately and then notifies you, rather than you being woken by a call you can do nothing about. With fixed pricing and no long contracts, you can adjust the care to match what your parent actually needs.
固定收費、無仲介費。匯率為約略換算,實際以新台幣計價。Flat rates, no agency markup. Local-currency figures are approximate — billing is in NT$.
每次到府後,護理師會用中文或英文回報父母的狀況,包括用藥、飲食、活動與情緒;有任何異常會立即通知您。After each visit, the nurse reports back in Chinese or English on your parent's condition, including medication, eating, activity and mood, and contacts you immediately if anything is unusual.
不會。現場的護理師會先即時處理,再通知您,所以即使台灣是深夜、您在加拿大上班,狀況也能先被妥善應對。No. The on-site nurse responds first and then notifies you, so a situation is handled even if it's the middle of the night in Taiwan and you're at work in Canada.
以國際匯款支付,款項以新台幣計價。我們會先提供書面報價,您確認後再付款。By international transfer, billed in NT$. We send a written quote first, and you pay once you've confirmed it.
完全可以。我們不綁長約,您可以只安排需要的天數,例如出院後的幾天或定期探視。That's fine. There are no long contracts, so you can book only the days you need, such as a few days after discharge or regular check-in visits.